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FactoryDirect2you Report Card & Customer Reviews

Ratings Report Card*

FactoryDirect2you FactoryDirect2you

Rated by
2,500 customers
since 2002
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 92%
Neutral — — 4%
Negative — — 4%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

The items I purchased was for a little girl for Christmas. It was my first order from FactoryDirect2you and I am impressed!
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

My purchase arrived in 3 days ! I was pleasantly surprised, I was not expecting if for another 10 days. I'm very pleased with FactoryDir4ect2You.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 16, 2009

good online shopping experience.
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0 out of 0 people found this review helpful.

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 22, 2009

Made an order for a set of knives. did not recieve in the specified time. when i called the rep said he could have the set sent by pulling together indvidual items. good customer service by the rep, should not have been needed.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 15, 2009

I was very pleased with my purchase, and will order again!!
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0 out of 0 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, May 07, 2009

folks, thanks for the clear communication and prompt attention. it's not whether you have issues or not, but how you deal with them. thanks for the good service.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Apr 28, 2009

Incorrect item was sent, but was immediately corrected. Satisfaction is fine.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 24, 2009

I was well pleased with the entire transaction.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 04, 2009

Easy ordering and customer support (I had to call about a rebate coupon) was top notch.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Mar 26, 2009

Did finally get delivered, but the packaging was not secure, lid was actually sticking out of box. Everything seems to be fine however.
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