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Dell.com Report Card & Customer Reviews

Ratings Report Card*

Dell.com Dell.com

Rated by
1,000,000 customers
since 2001
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 90% 90%
Neutral — 4% 3%
Negative 6% 6% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Dec 11, 2008

Great place to find replacement parts when out of warranty, though some models are fiendishly expensive.
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6 out of 11 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 11, 2008

I will recommend Dell to anyone who wants a new computer or software. It's a great store to shop from and very helpful in every say.
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4 out of 4 people found this review helpful.

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