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CSN Office Furniture Report Card & Customer Reviews

Ratings Report Card*

CSN Office Furniture CSN Office Furniture

Rated by
500 customers
since 2004
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.3On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 95%
Neutral — — —
Negative — 6% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 05, 2009

When it took so long to reach the motel, I contacted the company via the web and never got a reply from anybody on when to expect delivery.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Pleased in every way
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 16, 2009

Delivery was promised in 2 wks, it took 8 wks to get here. I called customer support many times to find out what was going on and never got more that I could see on the web. When I complained I was just brushed off. I'll never buy here again!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 02, 2009

The office chair I ordered arrived on time, the computer desk and match hutch and file cabinet I'm still waiting to be shipped. When I ordered them it said they were all in stock.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 28, 2009

i have only opened the box and looked inside, seems to be complete. i am not able to fully unpack and assemble until my office is done remodeling.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 13, 2009

I bought a set of file cabinet, and the dinning set. The workmanship is not perfect fit, when you put together, but is workable, and I like the style, it fit what I need, if you are handy , there is no problem.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 11, 2009

The desk mat was exactly as described and CSN offered the best price on the Internet, along with free shipping!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 08, 2009

Since I did not receive the item, I see no reason to continue the survey.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 07, 2009

One of the side panels of the desk had a dent in it when it was opened for assembly.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Aug 22, 2009

The product had some scraches and the paint was not really profesionally done. I decided to keep it since it is the book shelf and scraches will be most likely covered, but I was a bit surprised about their quality control.
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