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CSN Lighting Report Card & Customer Reviews

Ratings Report Card*

CSN Lighting CSN Lighting

Rated by
2,500 customers
since 2006
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 89% 91%
Neutral — — 1%
Negative 17% 11% 8%
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*Ratings are for the past 90 days only.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 07, 2009

I received the lights and realized they are too big. when I contacted the customer support I was told they cannot be returned which was very frustrating because I would have never ordered them if I had read this fine print!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

I was delighted to find the products I wanted at a very competitive price. Ordering on line was easy. I recieved my product in a very timely manner well before the estimated delivery date. I will check CSN for future needs.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

They shipped the wrong color, but are sending the correct one.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

The lamps are very nice, however, I do not like the peanuts used as packing material.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

CSN delivered as promised....product is of good quality and arrived in good condition...it's already up in my half bath Thank you
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

This was the exact product we wanted. The description/photo was perfect and delivery was very prompt. Thanks so much for making this purchase a positive one.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

i am so happy with the items that i order thanks CSN Lighting the light fix that i orderd whas just what i needid
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 26, 2009

Chandelier was crooked, are these items seconds, I was not aware if they were. If so it should be stated more clearly.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 26, 2009

I have not opened the packages but assume everything is OK
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 23, 2009

This is my first experience with CSN. My first order was advertised as a NEWitem and I took the free delivery option. This wasn't the case and I was forced into buying a lite more expensive& I then needed to have it delivered in3 days which cost more.
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