Bundlecity handled my order expeditiously. Satisfied with direct customer service. They were very informative as to how to return my TV purchase for a different size.
I returned the tv that I ordered because it did not work. However, before I discovered my item was defected,a friend ordered 2 TV's,one like mine.He rec'd his order and was very satisfied.On that I returned the item with a request to try out another tv.