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Boscov's Report Card & Customer Reviews

Ratings Report Card*

Boscov's Boscov's

Rated by
2,500 customers
since 2002
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 89% 90%
Neutral 12% 4% 2%
Negative 6% 7% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Totally satisfied with website,service, product and delivery. Great to find such a reliable company & hope to shop here more in the future.
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1 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

I was very pleased with the availability of an item which was hard to find elsewhere. It came quickly and was well wrapped to avoid breakage.
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1 out of 1 people found this review helpful.

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

I returned the 13 window panels I ordered - color too dark (I know it's hard to display the color on-line), but more importantly, due to poor quality. One panel had numerous strings hanging along one edge and looked like the seam would easily unravel.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

I found an item at Boscov's I could not find elsewhere. After receiving first shipment, I immediately ordered same item again. It was packed well and shipped quickly. Friendly, prompt service from Boscov's Customer Service.
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1 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

The items were exactly as I expected and came very timely. Shipping information was provided to keep me up to date.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

This was a excellent shopping experience. The speed of the shipping and the shipping charges can't be beat!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 31, 2009

Twin Flat sheets!Found them w/you!Great price,great quality, del as said they would be & a big + the shipping and handling charge removed as I spent $80.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

This was the first time I have used Boscov's and I was very pleased with the product. I would recommend shopping at Boscov's to all my friends.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 30, 2009

The order did not contain the proper items ordered.I ordered the multi color set and I received clear sets.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

The shipping and handling rate (10.00) was way too high for the 3 pound package. I would not order again unless I found a better shipping rate.
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