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Bluefly Report Card & Customer Reviews

Ratings Report Card*

Bluefly Bluefly

Rated by
100,000 customers
since 1999
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 89% 90%
Neutral 2% 6% 5%
Negative 8% 5% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

I got everything I ordered sooner than I expected and and loved everything
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

I was very happy with my purchase and experience with Bluefly. Unfortunately the item I purchased was too formal for the event I had purchased it for, so I have returned it - IT WAS A BEAUTIFUL DRESS! I plan on continuing my shopping with Bluefly/
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 05, 2009

Usually DHL & POST OFFICE put mine to mail box or apartment office When I wasn't at home.But UPS just put my stuff in front of my door.I was really suprised.It's just lucky nobody pick it up!I'm asking to pay more attention about it.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

One of my dressses came with no bluefly tag on it, making it impossible to return. So now I am stuck with a dress that doesn't fit that I can't return.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I couldn't believe how quickly I received my order and how carefully my dress was packaged.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

Wonderful shopping experience!!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 03, 2009

I like Bluefly a lot. I wish they had a Canadian site which gave the amount in Canadian dollars and shipped from Canada. Then I wouldn't have to worry about the exchange rate and additional duties. I shop from you less; it costs more.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

The pocket in the jacket I bought are sewn improporly. It is annoying to put my hands in the pockets, but I don't want to pay for shipping from Canada to have the jacket exchanged.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

order placed 25th Oct & delivered 3rd Nov.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 31, 2009

I play the Blue fly win a purse contest every day each time it is offered - I doubt anyone ever wins - in the past I have asked for the list of daily winners and never got a response. I believe it is a hoax.
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