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BestBuyEyeglasses.com Report Card & Customer Reviews

Ratings Report Card*

BestBuyEyeglasses.com BestBuyEyeglasses.com

Rated by
2,500 customers
since 2004
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 66% 84% 84%
Neutral 17% 7% 6%
Negative 17% 9% 10%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 09, 2008

The wrong item was shipped to me and this issue has not yet been resolved.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 09, 2008

Sunglasses were bent. Had to take them to a retailer to have them fixed. It appears that they were not put in the case properl before they were shipped.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 09, 2008

Got the pair of glasses I ordered at a good price. In fact, your price beat used glasses on eBAY. Thanks.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 07, 2008

I placed my order on 9/17/08,Had nothing but delays, then I was told I would receive my glasses on friday 10/3 which I did not. Then after getting them today they were someone elses glasses.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 06, 2008

THANKYOU!MY HUSBAND LIKED VERY MUCH.THE RAY-BAN.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 06, 2008

very satisfied with my purchase
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 05, 2008

The product was the least expensive I've found anywhere! The shipping was fast.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 02, 2008

The sunglasses I purchased are the only ones I have worn for over 20 years. I hope you never stop selling that style.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 01, 2008

Your service and products are superior. I have already recommended your company to others and they too have made purchases.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 30, 2008

I feel like my right lens prescription is not nearly as good as the left lens, and I am wondering about a procedure to replace that lens after I get a new prescription.
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