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1800CONTACTS.com Report Card & Customer Reviews

Ratings Report Card*

1800CONTACTS.com 1800CONTACTS.com

Rated by
10,000 customers
since 2002
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 98% 98%
Neutral — 1% 1%
Negative — 1% 1%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 08, 2009

First time I purchased my contacts from anyone but my Optomatrist's office. It was a simple transaction, and my lenses arrived in my mail box four days later. And I saved about $25.00 doing it this way. This is how I will continue to buy my contacts.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

very prompt delivery
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

My only issue with 1800Contacts is the price. It's a lot cheaper at BJ's. 1800Contacts can send quickly to student away from home.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

I ordered on Thursday after 2 in the afternoon and the contacts were here by Monday. Very fast shipping
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 24, 2009

Fast service and so precise! Thanks for the speedy delivery!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 23, 2009

Thanks for handling our order so quickly.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 23, 2009

I recieved my contacts the day I expected, which was only 4 days after I ordered them.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 20, 2009

DO NOT SEND ME ANY SURVEYS AGAIN. IF YOU DO I WILL NEVER BUY FROM YOU AGAIN
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 20, 2009

The free lens case they enclose has started bearing the name of "Walmart" on one lid the past couple times I've ordered, which makes me toss them into the trash. It also makes me consider ordering my contacts from someone else.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 20, 2009

I notice that the word "Walmart" appears on the lense case you included in my order. Is 1 800 Contacts owned by Walmart?
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