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Quality Bath Report Card & Customer Reviews

Ratings Report Card

Quality Bath

Rated by
2,500 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 50% 90% 91%
Neutral - - 3%
Negative 50% 10% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, Nov 17, 2009

I never recieved any information after the order to confirm the order. The wrong tub was ordered accidently. I had no way of knowing be cause I never recieved any confirmation info.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by waldo, Nov 10, 2009

customer service was great, but my item came damaged, easy return
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 9  Customer Support
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by MJ2534, Nov 8, 2009

It's frustrating that the website closes on weekends. I didn't receive shipping emails until 1 to 2 days after my product had already shipped. Shipping dates I was told on the phone were inaccurate.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 28, 2009

Have not received my order yet, so no comment.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 10, 2009

I will be emailing to request that they send me the missing drain. One sink arrived without the drain.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by jriv11, Oct 8, 2009

The salesperson was knowledgeable about the company I was purchasing from and made sure to let me know that there was a company buyout and that I should be cautious about lead times promised. Nevertheless, the product arrived in a timely manner.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by KObe, Sep 23, 2009

I still have to install it. I didn't see how to view order status online. However, once it was shipped, the email notification allowed me to see it. Packed great, love the product and the price was unbeatable. Thank you!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mikey1000, Sep 22, 2009

Gave good technical advice on installing extra items on sink. Sink delivered on time in excellent condition. Excellent pricing.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Sep 20, 2009

I found Quality Bath 2 weeks ago because of the great prices, and I will keep using them because of their great service (phone and email). I only wish they were earlier/later hours for phone support (at least for simple things) and had less...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Larry, Sep 18, 2009

I received the product in good condition and on time. The only problem I had was my fault. I ordered the wrong model.
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