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CenturyNovelty.com Report Card & Customer Reviews

Ratings Report Card

CenturyNovelty.com

Rated by
2,500 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 92% 87%
Neutral - - 2%
Negative - 8% 12%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 1  Customer Support
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by Husker Fan, Nov 6, 2009

I was in "live Chat" with one of your reps and as I was still asking questions he emailed me that the customer service center was now closed and I'd have to try back another time, then singed off!!!! How is this considered "Customer Service"!!!!!
Overall Rating: 10  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 9  Customer Support
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by R2D2, Oct 25, 2009

Not sure what happened or why my purchase was shipped UPS then somehow transferred to USPS where is has been stuck for over a week. I ordered on Oct 13, and expected delivery by Oct 21. Today is Oct 25 and still nothing. Not a good way to start...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 21, 2009

My first experience with your company was extremely satisfying since I wasn't sure the kind of merchandise quality I would be receiving. To my surprise, I was very pleased, especially since your pricing was also an excellent deal.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Captain Garcia, Oct 20, 2009

Great prices and shipping speed
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by cadee54, Oct 19, 2009

Excellent experience! My order arrive a day earlier than originally scheduled.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: null  On time delivery
Customer Support: 7  Customer Support
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by Digger, Oct 16, 2009

Could be a little cheaper
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by happy buyer, Oct 13, 2009

Actually the products got here faster than I had expected! Thank you
Overall Rating: 5  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 6  Customer Support
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by Nikki, Oct 13, 2009

The products I received did not work well and were low quality. I do not think i will buy from Century Novelty again.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Cajun, Sep 21, 2009

Item arrived on time, but box that contained it was a bit damaged in the mail. Wrapping package in protective bubble wrap might help.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Tom G., Sep 14, 2009

I purchased these items to distribute to children attending a charity event. The model planes were nice and met my expectations. However, many ( of the pinwheels were unusable as the plastic handles didn't fit into the pinwheel tops.
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