Painful Pleasures Report Card & Customer Reviews

Ratings Report Card

Painful Pleasures

Rated by
5,000 customers

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 86% 92%
Neutral - 11% 4%
Negative - 4% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 5  Customer Support
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by BBisBack, Nov 27, 2009

Delivery took longer than expected.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 9  Customer Support
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by Fred, Nov 26, 2009

One of the threaded ends of the replacement bars was damaged.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by chris, Nov 19, 2009

as always great service and product availability. I am a customer for life.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by char, Nov 17, 2009

Love the jewelry
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by HrdCwby7, Nov 15, 2009

I was told by others not to order from you, as they thought the quality might not be up to par, but I am very pleased with my jewelry and will be placing a new order soon. Thank you!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by And, Nov 14, 2009

Gteat service!!!!!!! I am very happy overall!!!!!
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by LALA, Nov 13, 2009

It did not state clearly that the items were sold individually. So, I was expecting pairs of items, and I got one of each, which are basically useless.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Buck Wyld, Nov 11, 2009

Overall, shopping at Painful Pleasures has been a good experience. There have been a few problems with having some products arrive damaged or in the wrong size. Price and selection are wonderful, and shopping at the website is simple enough.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 5, 2009

I ordered an ear-ring and thought that the quantity was one pair when it was actually just one ear-ring. A little dissapointing, but probably a mistake on my part. Besides that, I had a good experience.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Josh Rich, Nov 4, 2009

Jewelry was great although I wish they had more in stock. But as far as my purchase, it was the second that I've made and I plan to continue all of my body jewelry needs through them.
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