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TheWatchery.com Report Card & Customer Reviews

Ratings Report Card

TheWatchery.com

Rated by
1,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 50% 81% 88%
Neutral - - 2%
Negative 50% 19% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 25, 2009

-
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by stevewcj, Nov 24, 2009

vey easy!!! i ordered and 3 days later it was here!!! Couldnt askfor any more!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by keose, Nov 17, 2009

excellent service and price. I would use the watchery again
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by 0aolys, Nov 1, 2009

If have more update to date products will be better
Overall Rating: 3  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Oct 27, 2009

I was pleased with the support I received when calling about returning the watch. I have not yet received confirmation that my credit card was credited, so I can't fully say that I am satisfied with the outcome. I hope this will be addressed quickly.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by Ralph, Oct 22, 2009

The Watch was great but the customer service rep was not as knowledgable as I would have liked. I wanted a different band fo rthe watch and still do but got no answers about it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by AC, Oct 13, 2009

IT WAS A PLEASURE DOING BUSINESS I WOULD RECOMEND THIS WEB SITE AGAIN.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Jazz Monk, Oct 11, 2009

Great Watch
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 11, 2009

extremely satisfied
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by LovelyHamilton, Oct 4, 2009

The UPS Shipment required that an adult over 21 sign for the package. I work and could not take the day off to sign for the package. Therefore, I had to have them re-route the package for a will call at the regional UPS facility which is across town.
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