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etrailer.com Report Card & Customer Reviews

Ratings Report Card

etrailer.com

Rated by
10,000 customers
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 96%
Neutral - - 1%
Negative - - 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by jcurtis72@hotmail.com, Nov 19, 2009

The hitch arrived and was sticking out of the box, I will have to repaint to prevent it from rusting, the entire end had paint chipped off due to sticking out of the box.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Vic, Nov 19, 2009

Great shopping experience.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Kirby, Nov 12, 2009

Great experience....will do business with again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BoxH, Nov 6, 2009

Product was just as described. Very pleased with it.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Chuck, Nov 1, 2009

I was very inpressed with the service.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by BECKY, Oct 30, 2009

THE DELIVERY WAS QUICK... THE SURVEY IS TO QUICK. I HAVEN'T EVEN HAD TIME TO SEE IF ALL THE PARTS ARE WITH THE HITCH TO BE ABLE TO PUT IT ON. I WILL CONTACT ETRAILER IF EVERYTHING IS NOT THERE.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Matt, Oct 30, 2009

Extremely pleased with the speed of delivery. I had e-mail comfimation of shipment on the same day I placed the order and my items arrived in less than a week using the free UPS Ground!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by nfparibit, Oct 12, 2009

The way to purchase the accessories you need!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Acorn Tree, Oct 10, 2009

I rec'd the Tekonsha brake controller and the rebate of $20.00 expired in I believe Dec last year........that was the only bummmer!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 9, 2009

They are always quick and good
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