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VitaMaker Report Card & Customer Reviews

Ratings Report Card

VitaMaker

Rated by
10,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 81% 85%
Neutral 33% 12% 7%
Negative 67% 8% 8%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Yanique, Dec 1, 2009

Received the incorrect product and Vitamaker wanted me to wait an additional 5-7 business days to receive the corrected order and refused to expedite it to me, even though it was their error.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by dmackjr74, Nov 24, 2009

Great turn around time, easy ordering process.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by iceman, Nov 19, 2009

Ordered two of one item and only one was shipped with no explantion or offer to replace with similar item,
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by rita, Nov 16, 2009

was on time with order had no problem at all got to me really fast thanks
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Bluesky, Nov 9, 2009

My only complaint is that the print for the expiration date was not clear, I had thought about returning the product for that reason.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 9  Customer Support
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by uninformed, Oct 30, 2009

They sent an e-mail that my order shipped the 13th w/ a tracking number. The # was no good. I contacted them the following week, only to find out it was shipping out that day and the products were out of stock and backordered.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by emrick19, Oct 30, 2009

Great Buy!
Overall Rating: 1  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 3  Customer Support
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by waiting, Oct 27, 2009

I was not happy that I have to wait to find out what to do with the wrong products that you sent me. And I don't know when the correct product is coming.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by jazzyblue, Oct 22, 2009

really liked the product
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by sandy, Oct 19, 2009

thanks for everything, i will place orders next time.....
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