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TOYROCKET.COM Report Card & Customer Reviews

Ratings Report Card

TOYROCKET.COM

Rated by
2,500 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.0Would Shop Here Again
  • On Time Delivery: 7.6On Time Delivery
  • Customer Support: 6.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 70% 77%
Neutral 17% 11% 8%
Negative 17% 19% 15%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by danisi, Dec 4, 2009

Fantastic shopping experience
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by loyal customer, Dec 3, 2009

this was the worse experience i have ever ha wih toyrocket. ive shopped wih them numerous of times and i have never had to wait weeks for a tracking number that still was never provided. sadly, they worked faser at canceling my order than resolving...
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by B, Dec 2, 2009

Everything about the purchase was great. The only issue was the tracking info sent. When I tried to access the information through the link it just told me the number was invalid. However, it was processed and shipped quickly so it really do not...
Overall Rating: 4  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Dec 1, 2009

I still haven't recieved my order, despite the fact that I placed my order a bit ago. I hadn't bothered calling or contacting yet, because when I check my order status, it continues to say "processing"
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Brettm9034, Nov 27, 2009

No issues. Fine purchase. Product not available online in the UK.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 5  Customer Support
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by cas, Nov 25, 2009

the item i racived was a 0003 # when i ordered a 0002 #, but since i was using the item as a gift it worked out fine.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by bigdude, Nov 25, 2009

I liked the ease of getting the product and the shipping good job thanks again
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Red Shirt David, Nov 24, 2009

To this day all my orders say "processing" on your site even though I've recieved one, & been told the other two shipped (still haven't gotten them). Your site says shipped in 24 hours and I've waited more than 2 weeks & still waiting
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by nanaman, Nov 24, 2009

i havent received products as they are still on back order! yet i have paid for shipping!
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 21, 2009

Still waiting for my order!!!
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