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BeverageFactory.com Report Card & Customer Reviews

Ratings Report Card

BeverageFactory.com

Rated by
5,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 90% 92%
Neutral - - 2%
Negative - 10% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by harwadd, Nov 11, 2009

Great service Very satisfied
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Alphye, Nov 4, 2009

I saw the Bon Jour tea pot in Phila. It was larger than the one I eventually purchased. Bon Jour told me that they do not make any other size than the 53406 (32oz) "Harmony." I guess they have discontinued the larger size which produced 4 cups.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BeerLover, Nov 1, 2009

My experience with BeverageFactory was definately positive. I was very pleased with the quality and price of my purchase. I would like to see them offer delivery times after regular work hours; even until 5:00 pm instead of just until 4:00.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Dan, Oct 28, 2009

I was very pleased with my Beverage-Factory transaction. The products came very quickly and were exactly what I expected. The price was great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 26, 2009

Great service and great product. The price was right and the free shipping made the deal.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 8  Customer Support
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by kegerator07, Oct 19, 2009

Took a lot longer to ship then it should have. It ended up being about two weeks to get my order. A little disappointed there, but overall good order.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by normantini, Oct 3, 2009

I have been looking for this product for a long time and finally goggled it.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 2, 2009

The lady who set up the delivery was very snippy and unfriendly. I would have thought the delivery people would have unpacked the item and taken the rubbish (boxes) with them. I was left to unpack and dispose of the packaging myself.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Sally, Sep 28, 2009

I was very satisfied with the stainless steel insulated beverage carafes that I purchased from the Beverage Factory. In fact, I was so satisfied that I plan to order some more.
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Sep 27, 2009

The unit we purchased must have fallen during shipment. The bottom back corner was damaged. Because it won't affect the performance of the unit and because I don't want to deal with the hassle of trying to return it, we will keep this unit.
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