USA Beauty Supplies Report Card & Customer Reviews

Ratings Report Card

USA Beauty Supplies

Rated by
1,000 customers

  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.3Customer Support

Customer Certified

Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 50% 91% 89%
Neutral 50% 9% 9%
Negative - - 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 3  Customer Support
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by Jethrotull, Nov 16, 2009

I kept looking for the order because you kept sending me your survey request and only after searching through my emails did I notice that you have not been able to get the gel even though it was in stock when I ordered it.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by Thoughtful11, Oct 28, 2009

Could not contact them by phone. Would have liked that.
Overall Rating: 10  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Harryt99, Oct 23, 2009

As previously noted, your UPS charge is ridiculous. This should have been $3.00 max. Marking up freight by a $1.00 is tolerable, but I would not do business with you again because of this!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Yuma Nana, Sep 26, 2009

All was perfect from beginning to end....Thank you
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Sep 26, 2009

You did not have items in stock and no date as to when available, so i cancelled order and placed with another company. Items ordered are a discontinued so I thought you would have problems getting it in.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by fnnyfarm, Sep 23, 2009

I thought it was bigger. My fault.
Overall Rating: 4  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 4  Customer Support
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by Southern Lady, Sep 15, 2009

USA had a product I needed. The item was $3.95. Minimum shipping is $7. I complained about the excessive shipping but continued the order. It should have shipped and arrived in 3-5 days; it arrived in two weeks.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by YThompa, Sep 14, 2009

Happy with shopping experience but the shipping/handling costs were too high.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by BBMom, Sep 7, 2009

Exactly what I needed and shipped as promised. I will do business with you again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by madelineh, Aug 29, 2009

USA Beauty Supplies had the product I've been searching for. Apparently has been discontinued in my local stores, I was happy to fing this item and thrilled that it was a great value and was shipped timely.
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