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BUYEXTRAS.COM Report Card & Customer Reviews

Ratings Report Card

BUYEXTRAS.COM

Rated by
10,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 88% 93%
Neutral - 6% 3%
Negative 8% 6% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Ralph, Nov 26, 2009

Have not had opportunity to use product yet.
Overall Rating: 1  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Joe Coslan, Nov 24, 2009

I did not receive my order at all and have had no communication after sending numerous emails and contact attempts via your website. No contact Phone number is available. My name: Joe Coslan 1-985-969-0064 JCoslan@MAXXecurity.com
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by John Shipper, Nov 23, 2009

Only thing that I can see that should be changed is the options for shipping should be expanded and the ability to ship on your own account. I was able to do this by contacting customer suppport but it should have been an option on the website.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Coffee man, Nov 22, 2009

I really don't have any complain. I like how this company do business.Perfect. Pleasure to do business with you guys. Espresso World
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by Pat, Nov 20, 2009

When I opened the box one set of wires are disconnected. They seem to be pulled out of the fan.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by AFB Writer, Nov 18, 2009

They delivered on their promise to deliver, as promised!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by John B. LV, NV, Nov 17, 2009

Great job. Good price, reasonable shipping, very fast shipping, prodect as described. Quality vendor!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by buckshotbob, Nov 10, 2009

very fast shipping. much faster than you stated.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 8, 2009

I don't like that you can't call them. When I wanted to change something on my order, instead of changing the part they cancelled the order and made me do the whole thing over.What a pain! Otherwise prices were great and shipping was ultra-fast!
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by welder54, Nov 5, 2009

product excellent delivery slow
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