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Crutchfield Report Card & Customer Reviews

Ratings Report Card

Crutchfield

Rated by
225,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.6On Time Delivery
  • Customer Support: 9.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 97% 96%
Neutral 2% 2% 2%
Negative 2% 2% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 19, 2012

Shipping took a little long 5 days. I would prefer 3 to 4 days.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

Crutchfield is awesome! I like their broad selection of products and tech staff to help with your purchase
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Cris B, May 17, 2012

I have been a long time Crutchfield customer and have never had any issues with product, prices or support. In reference to this order where I had a question about a item which was free with the product purchase when the product was out of stock,...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 17, 2012

Very impressed with all of the necessary adapter cables.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 17, 2012

i really liked, they show you everything you need to know about what you looking for; was a great experience. i know i will be shopping again with Crutchfield, is amazing; thanks
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 17, 2012

Always reliable.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Chuck, May 17, 2012

Only frustration was web chat information on the rear speakers for the BMW Z3 2.8 with Harmon Kardon sound system, the rear speakers are 4" not 5.25"
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bill, May 17, 2012

Great communication and always great service!
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 16, 2012

The educational aspects of the online portal are a real plus for me...most retailers don't bother and it helps me trust Crutchfield.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by Rady, May 16, 2012

Dan muy buen servicio y atienden bien al publico pero me senti incomodo por no querer hacerme la venta en un equipo que queria comprar para mi personal.
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