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Crutchfield Report Card & Customer Reviews

Ratings Report Card

Crutchfield

Rated by
225,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.6On Time Delivery
  • Customer Support: 9.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 98% 96%
Neutral 3% 1% 2%
Negative - 1% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Eddy, May 23, 2012

This is the cheapest place to find head units! I will definitely recommend this site to all my friends!
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by writerscramp, May 23, 2012

I did not receive one of the items that was listed in the sales ad. I was then given a $25 gift certificate. Problem is, most of your items are too expensive for what I need now, and the affordable items are not what I want. SOOO, it is a waste of a...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

Good deals - good price - easy to order -
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

Another wonderful purchasing experience with Crutchfield. Outstanding customer service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mickey T, May 23, 2012

Nice radio. Good customer support.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, May 23, 2012

Some responses blank because it's simply too soon to rate the product properly. I had Emailed Crutchfield the day prior to ordering asking if they knew when the camera would be available, their prompt response was they didn't know-12 hours later...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by StPaulDeVence, May 22, 2012

This was the first time I ordered from Crutchfield. Product arrived sooner than I had expected but I had plenty of notice of the delivery ahead of time. Crutchfield handled all my interactions (web and phone) very professionally. I am extremely...
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by MadMatt, May 22, 2012

Crutchfield is very competant in all areas of car audio installation, products were exactly what I expected, over all very happy with my purchase and install experience, not so much with UPS using my packages as a football!Crutchfield was very...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 10  Customer Support
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by littlejoe, May 22, 2012

I ordered a Nikon D 800 camera. It took a couple of months to get it. This was not Crutchfields fault as they could not get the camera from the Manufacturerer. I was actually happy I got the Camera in 2 months as I was planning on waiting another...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pantyhoselover, May 22, 2012

As always love doing business with Crutchfield.
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