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Crutchfield Report Card & Customer Reviews

Ratings Report Card

Crutchfield

Rated by
225,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 98% 96%
Neutral 3% 1% 2%
Negative - 1% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Scott, May 24, 2012

Really glad Crutchfield exists!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Susanne, May 24, 2012

I am very satisfied by the audio system I purchased. I was frustrated by the InstallCard program. I was unable to get the information I wanted on line and was forced to call them. All I wanted was the name and address of the two closest...
Overall Rating: 7  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 7  Customer Support
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by dan, May 24, 2012

The kit for mounting my head unit was horrible! I spent way too much time trying to make it work, but it still looks very poor. Normally Crutchfield supplies very good hardware, but this time it was quite lacking. I also wish that I knew...
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Slyfy :(, May 24, 2012

I didn't know it was an XM radio so now I have to pay more to hear what I had on Sirius.Stern/NASCAR plus others. Thinking about selling it to a friend then cancel Sirius radio. How sad it is..Would love to say more but it wouldn't be nice. P.S....
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by ws, May 24, 2012

Highly Recommend !!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Kurbycar32, May 24, 2012

Best stuff at the best prices with the best service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Eddy, May 23, 2012

This is the cheapest place to find head units! I will definitely recommend this site to all my friends!
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by writerscramp, May 23, 2012

I did not receive one of the items that was listed in the sales ad. I was then given a $25 gift certificate. Problem is, most of your items are too expensive for what I need now, and the affordable items are not what I want. SOOO, it is a waste of a...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

Good deals - good price - easy to order -
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

Another wonderful purchasing experience with Crutchfield. Outstanding customer service!
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