Crutchfield Store Details

Ratings Report Card

Crutchfield

Rated by
200,000 customers

  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.2Customer Support

Customer Certified

Detailed Customer Ratings | Report Card & Customer Reviews | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 96% 97% 97%
Neutral 1% 1% 1%
Negative 3% 2% 1%
*Ratings are for the past 90 days only.


Description


Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and most orders come with free tech support. Read customer reviews

Certifications & Awards


Circle of Excellence

Contact Information


Physical Address:
1 Crutchfield Park
Charlottesville VA 22911
UNITED STATES
Customer Service:
Tel: (800) 955-9091
Fax:

Features & Services


Ordering Methods
Online
Email
Toll Free: (888) 955-6000
Phone: (888) 955-6000
Fax: (434) 817-1010

Special Features
Customer Info is Always Confidential
Live Customer Service Rep.
Online Order Tracking System
Online Ordering Shopping Cart
Secure Ordering/Payment
Search on Site
Guaranteed Security

Delivery Methods
Priority
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground

Payment Methods
American Express
Diners Club
Discover
MasterCard
Visa
Personal Check
Other: Optima, Western Union Quick Collect
 
 
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