ShoeMall.com Report Card & Customer Reviews

Ratings Report Card

ShoeMall.com

Rated by
50,000 customers

  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 83%
Neutral - - 12%
Negative - - 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 17, 2019

Easy to order but delivery was not satisfactory. Very slow. Took almost 2 weeks. It spent 3 days in Tampa.???
Overall Rating: 1  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 17, 2019

I was very happy to find a choice of shoes available in an 11N. I ordered them in purple, thinking my granddaughter would love them because it’s her favorite color. What I received was a pair in the most horrid color! Not brown enough to be a pretty...
Overall Rating: 8  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 17, 2019

Customer Service people are good. Web site is good. Pricing, also good. Shipping needs much improvement.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Duck, Oct 17, 2019

Order was good and would tell friends of my experience!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Kim, Oct 17, 2019

I frequent ShoeMall.com because it’s one of the only sites that has a large selection of wide width shoes for women.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Aknight53, Oct 17, 2019

Good value for great product

 
 
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