ShoeMall.com Report Card & Customer Reviews

Ratings Report Card

ShoeMall.com

Rated by
50,000 customers

  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 83%
Neutral - - 13%
Negative - - 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jul 16, 2019

I paid for a product they are responsible for getting it to me timely. They did not-I will not order again.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jul 16, 2019

excellent quality and price. Slower delivery than expected.
Overall Rating: 1  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jul 16, 2019

2 items were not for wide width and it seems that these to items comes from the same warehouse .. because the return goes to the same... you should make sure it's correct before it goes out.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Knittter 75, Jul 16, 2019

Great company and selections -- especially if you have feet as narrow as mine!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by salt, Jul 16, 2019

Experience was good.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by pamers, Jul 16, 2019

Has a variety of designer shoes at great prices, better than other sites.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Barb, Jul 16, 2019

I really like the Mary Jane shoes I received from Shoe Mall. They fit perfectly and look very nice.
Overall Rating: 1  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by mlee, Jul 16, 2019

I cancelled my order because my shoes shipping date was pushed back 3 weeksand no communication was sent regarding this change.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Stick, Jul 16, 2019

great selection easy shopping online

 
 
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