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Drs. Foster & Smith Report Card & Customer Reviews

Ratings Report Card

Drs. Foster & Smith

Rated by
5,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 97% 95%
Neutral 2% 1% 2%
Negative 2% 1% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Beth, Dec 1, 2009

I have been very disappointed with the way my orders have been sent to me. I am sure of the reason for splitting my orders into two shipments which delays the arrival of the products I have ordered.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Fishgirl, Dec 1, 2009

WE are very pleased with our purchase to construct a sump pump. We have it up and running and we are enjoying the benefits of it or more precise, the fish are.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pamela, Dec 1, 2009

I have always been very satisfied with everything I have ordered and also with the shipping, handling, etc., and all aspects of my orders.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by bart, Dec 1, 2009

The products I ordered I'm very happy with, considering the condition of how the package was when it arrived and the items were still good.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Dec 1, 2009

I have been very satisfied w/ the things I've purchased from Drs. Foster & Smith. I also wanted to take advantage of the free shipping.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Dennis, Dec 1, 2009

Great product selection, and product quality, with good prices.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Catbird, Dec 1, 2009

I like the variety of merchandise you offer. The vitamins are excellent. I just tried the dried chicken strips and my three cockers almost inhaled them. I'm going to have to think of a novel way for them to chew them before swallowing!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jay, Dec 1, 2009

My package was shipped with care. A whole bunch of catalogs were sent, and my dog LOVED the free sample of cookies.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Evie, Dec 1, 2009

The new ultimate classic dog bed that we ordered is great, its better than the previous one purchased last year (which was as flat as a pancake). We currently own several ultimate classic dog beds, some as old as 5 yrs, they are still in great shape.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Daveh141, Nov 30, 2009

Ordered from Drs. Foster & Smith many times and have never had a problem. A very reliable vendor.
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