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Drs. Foster & Smith Report Card & Customer Reviews

Ratings Report Card

Drs. Foster & Smith

Rated by
10,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.5Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.4Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 98% 98% 97%
Neutral 1% 1% 1%
Negative 2% 1% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 19, 2012

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Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

I already took this survey last week.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Terry, May 19, 2012

I always order my flea treatment from Drs. Foster and Smith and have always had good experiences except the one time I tried something recommended by them. It was for a different brand of flea and tick control and the information about the product...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bama fan, May 19, 2012

Very affordable and very fast service. I will keep ordering from you.Thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Tulsa Babe, May 19, 2012

I have been an online customer of Drs. Foster & Smith for a short time. Their products are top of the line. Their pharmacy and staff are extremely knowledgeable, and they have a true passion for the animal's care. Thanks Drs. Foster & Smith!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Guido, May 19, 2012

Great pricing great service/delivery
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

I did receive my order. Thank you.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

The only problem I have with Drs. Foster&Smith, is that their prices are too high. EXample: I recently purchased a new Happy Habitat Tent for my cat. It was $69.00 at their site but I found it elsewhere for $49.00. I also can buy my cat and dog...
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Art, May 19, 2012

Great prices and excellent service. Superior website.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Harley, May 19, 2012

Have ordered from Doctors Foster and Smith and have never been disappointed. I like the email notification when items go on sale. Delivery is always prompt. Products are of good quality. I have ordered products for my friends and neighbors who dont...
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