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Drs. Foster & Smith Report Card & Customer Reviews

Ratings Report Card

Drs. Foster & Smith

Rated by
10,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.5Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 98% 98% 97%
Neutral 1% 1% 1%
Negative 2% 1% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Gail, May 18, 2012

My Rats were so happy to get all the treats I ordered for them .
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by katche, May 18, 2012

favorite toy of both of our dogs...have had the original egg babies over 4 years..it washes and wears well,and think it is genius idea that the squeakers can be replaced iwithout having to buy a new toy when the squeakers wear out.our dogs have...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Zulu, May 18, 2012

Excellent service and choice of products at competitive prices.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 18, 2012

No comments at this time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by JackieG, May 18, 2012

It would be helpful to have a comment box on the order form so we could communicate with the company. One of the items was back ordered and due two days after I ordered and I would have liked to let them know I was all right to have them wait for...
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 18, 2012

DR.FOSTER & SMITH USED TO BELONG TO THE UPROMISE NETWORK, WHICH CONTRIBUTES TO A COLLEGE SAVINGS PROGRAM. I WISH THESE TWO GROUPS WOULD JOIN UP AGAIN.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 18, 2012

Great pooper scooper! Country Stew dogfood is species appropriate and my dog loves it. I rotate protein sources. Comfort Zone Spray I've used successfully for many dogs. I couln't remember if I had ordered this product, accidentally deleted my...
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 9  Customer Support
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by Jackie in Al., May 18, 2012

I was disappointed, but it really was not their fault. The problem was on my end, not DRs Foster and Smith
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 18, 2012

AS USUAL, YOUR SERVICE IS EXCELLENT.---THANKS
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Debbie, May 17, 2012

When the shipment arrived the box wasn't in very good shape plus the box wasn't sealed tightly. However all the items were in the box & luckily none were damaged.
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