SpinLife.com Report Card & Customer Reviews

Ratings Report Card

SpinLife.com

Rated by
5,000 customers

  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 85% 93% 90%
Neutral - 2% 3%
Negative 15% 6% 7%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by soxy, Dec 3, 2009

was pleased with the product wished the ramp was a little longer instructions alittle unclear on bolts but otherwise was good
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bill, Dec 3, 2009

It is a good outfit . Thanks
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by cdswygert, Dec 3, 2009

Great all around experience.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ron, Dec 2, 2009

very satisfied with the totalpurchase experience.
Overall Rating: 2  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by RoyB, Dec 1, 2009

CSR claims I entered the order twice but my emails confirm I did not. They did not offer return shipping to cover there mistake.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by Hank, Nov 30, 2009

I like the excellent way that you deliver the product. Order one day and arrive within the next two days. That's what I call service with a smile
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by customer, Nov 29, 2009

my order was placed 11/7 and I still don't have the product. Customer service was snotty to me on the phone, persons name was Lisa. Acted like I was a pain to even call told me the person that was to help didn't come to work.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Tecas Jack, Nov 29, 2009

When I contacted customer service about parts fot my wife's wheelchair the individual was extreamly helpful. He was able to research my original order and supplied me with the part number and a price quote.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by LifeMadeEasier, Nov 26, 2009

My order through SpinLife came efficiently and I'm extremely pleased with the product. I would not hesitate to recommend SpinLife to others in need. Thank you so much
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Joanne, Nov 26, 2009

Amazed at how quickly my order was shipped. Seat of scooter had a defect I contacted spinlife and it was resolved immediately. Couldn't ask for better service
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