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Ace Mart Restaurant Supply Report Card & Customer Reviews

Ratings Report Card

Ace Mart Restaurant Supply

Rated by
5,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 92% 94%
Neutral 11% 6% 2%
Negative - 3% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by Porky, Nov 24, 2009

It did take a while for my order but, I am in no hurry, I order early so it really did'nt matter. I am satisfied with my order
Overall Rating: 10  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Lost Swagger, Nov 14, 2009

The napkins were not the right kind to fit my napkin holder, but it wasn't your fault.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bubbaba, Nov 6, 2009

I was very happy with the product and how fast it was delivered. I didn't expect it to get here as soon as it did. I had a question and they answered it quickly and helpfully.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Dave, Nov 4, 2009

It might be helpful to have a video on how to use the chemical products correctly. I guess that the manufacturers would have a video that could be linked to your website.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: null  Customer Support
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by Best Bar None, Oct 29, 2009

Ordered 10/19 and received 10/29! UPS is faster than that. We ordered "assorted colors" and we received 2 boxes green and 1 box blue "swords" not assorted in each box.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Lainie, Oct 23, 2009

I was very happy with my purchase from Ace Mart Restaurant Supply and will continue to use them in the future.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by WTW, Oct 22, 2009

tracking seems impossable.I can never get logged on to my acct. I gave up trying still 99% satisfied. it got here on time.
Overall Rating: 5  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 20, 2009

The Nacho cheese taste very bad. I have used Gordon Food Service nacho cheese in a can for years and the flavor is much better
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Lad, Oct 17, 2009

I rate your products and service via internet very highly. The only really negative "grade" I gave you in this survey was the fact that I was unable to obtain any tracking information on the product using the order number and/or tracking number.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by momav, Oct 9, 2009

i'll be telling my friends about you'll
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