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Rooms To Go Kids Report Card & Customer Reviews

Ratings Report Card

Rooms To Go Kids

Rated by
250 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.1Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 83%
Neutral - - 9%
Negative - - 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Bruce, May 20, 2012

chest of drawers was damaged and has to be replaced. We will see how long it takes to replace damaged item.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 19, 2012

The delivery men were very nice. They picked up ll of their mess! The customer service operator I spoke with was courteous as well. So far the complaint I have are on the quality of only one of the two beds I purchased. It is in the craftsmanship. I...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Jim, May 10, 2012

I was really disappointed that two items I wanted were not available. I was told it would cost me an additional close to $400.00 to have those items delived when they become available. Thats half of what the furniture cost. The girl on the phone was...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 9, 2012

I had to call customer service to find out where our delivery was on the day it was to arrive. It was late but no one had called to let me know.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Kris, May 8, 2012

My grandaughter loved it!
Overall Rating: 7  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 4, 2012

I had to exchange the mattress for a different one and have yet to receive my new bill.
Overall Rating: 4  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Jolynn, Mar 30, 2012

My dresser has a big knick in it down to the wood and the bedpost has a scratch. Scheduled to have replacement delivered and told customer service at time of booking am not home between 10-1045 and she said she wld note this of course they call to...
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by G, Mar 22, 2012

Dresser was damaged and has to be exchanged and now have to wait an additional two week. Damage was a very revealing crack/split on side of dresser.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by barbs, Mar 20, 2012

I was very happy with all my purchases and with the help of the support team when I called about an item I was looking for they found it and I got it faster than expected...thank you
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 12, 2012

was very happy

 
 
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