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PC Richard & Son Report Card & Customer Reviews

Ratings Report Card

PC Richard & Son

Rated by
10,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.6Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 92% 91%
Neutral 4% 2% 3%
Negative 7% 6% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 22, 2009

I got my purchase two days before I received an Email saying it had been shipped. This is a ridiculous waste of everyone's time. Send the confirmation WHEN the product is shipped, please.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Asla, Nov 22, 2009

All was good, I was missing one part from my purchased product, but I did not feel the need to complain about it. No use getting upset over a cloth attachment!
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 21, 2009

Pc richards was fine, the grill was not. The directions were very unclear. I hope you relay to Thermos. BP
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Lawyer, Nov 21, 2009

Great price, fast shipment.
Overall Rating: 4  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 3  Customer Support
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by Pissed in Brooklyn, Nov 19, 2009

The item was delivered to a third party who took the day off from work to accept delivery. They finally arrived at 9:30pm -- after she spent the entire day waiting in the house. Some us us have to work to pay for these products!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by larry, Nov 18, 2009

fast shipping, good price
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ET, Nov 14, 2009

I usually shop at your 14th street store but it's getting "Hispanic"--like they're too busy to take care of customers. Tell the manager to kick sum butt, please.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by alanlands, Nov 13, 2009

I bought a lot of appliances from PC Richard & Son and continue buying for good prices, variety and easy to pay PC Richard credit card.
Overall Rating: 4  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by hugovenezuelan, Nov 13, 2009

I've placed my order on october 27 and payed for two days delivery, I was supossed to get my item on october 29 or 30 but it didn't happen. I got my order on november 2. I was a birthday present for sunday, I was very upset about it.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by gadget513, Nov 12, 2009

Fantastic experience! Great products, fantastic prices, on time response and delivery. I highly recommend PC Richard & Son for your electronic entertainment needs. They have the products and they have them at the lowest prices.
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