Trillora.com Report Card & Customer Reviews

Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 50% 67% 93%
Neutral 50% 33% 7%
Negative - - -
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Sep 27, 2009

I was not notified that the items ordered were on back order. Instead, I was advised that the items were scheduled to ship in 4-7 days.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Jenny, Sep 17, 2009

One of the easels I ordered arrived damaged. It was taken care of immediately. I really appreciate that! I'm still fighting with a few other companies about damaged shipments. Thanks!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by NA, Sep 10, 2009

The box was damaged when it was delivered by Fed Ex, the box had holes and tears in the box,Secondly I would have liked the ability to track my box so that I would have known that Fed Ex had left my package at my door unannounced.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Sep 3, 2009

Good product, website needs work,should be easier to track delivery and get status. Availability of products could be much better.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by theresa, Sep 1, 2009

I was hoping the side tables were a light color, and I was also hoping that at 100 dollars a piece they would be assembled already.

 
 
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