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MarineDepot.com Report Card & Customer Reviews

Ratings Report Card

MarineDepot.com

Rated by
25,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 96% 93%
Neutral - - 2%
Negative - 4% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jim K, Nov 21, 2009

I've been ordering my marine tank supplies from Drs. Foster and Smith for YEARS. I wish I had discovered yoy earlier!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Luigi, Nov 21, 2009

Very pleased with the purchase and product.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by violin, Nov 19, 2009

excellent customer service!!!
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, Nov 18, 2009

I orders a 3/4 watt light to go on my corallife light strip. In the picture it showed a long flexible extension allowing you to direct the light into the front of the tank. I recieved the lights and they clip on and can only be pointed down. not...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 18, 2009

Wanted to use the germicidal lamp in a water filter instead of an aquarium. Buying this lamp instead one packaged for water filter use by Biolite saved us about $80! It's the same thing!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Len, Nov 17, 2009

I have always been satisfied with Marine Depot orders and help when needed. Thanks
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by newatthis, Nov 15, 2009

I would recommend that you tell you customers of other items necessary to complete installation. In my case filters were needed or the pump and I would have bought them had I known!
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 4  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 11, 2009

According to the tracking information, UPS had a mechanical failure en-route which delayed the delivery from Friday to Monday.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by CarrieC, Nov 6, 2009

Perfect order, came right on time. Looks great. The fit was perfect and looks great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by JJ, Oct 30, 2009

Fast shipping AND great prices and selection.
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