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Baby Catalog Report Card & Customer Reviews

Ratings Report Card

Baby Catalog

Rated by
10,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 80% 88%
Neutral - - 3%
Negative - 20% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by Becky, May 8, 2012

Odered from this company for the first time. Went to their website to check the status of my order and found it to be cancelled with no explaination. From their website I sent a message asking why the order had been cancelled have not heard back...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pandaf, May 7, 2012

I ordered Adora, the Birthday Baby, absolutely adorable! My 5 year old grandaughter is in love with her.
Overall Rating: 4  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Apr 1, 2012

Have not received order yet it says it is back ordered but I have no ship date estimate
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Matt, Mar 24, 2012

The best price I found on the carseat. The item was out of stock, but I was notified a few hours later that the carseat was back in stock! Item shipped quickly and arrived as expected.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 20, 2012

Very satisfied and will most likely use the site again whenever I'm looking for an item.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Barb, Mar 14, 2012

Great service, fast and free shipping and the best price!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 12, 2012

I messed up the order and delivery destination. Customer service straightened the order out and got it delivered to me at an alternate address.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 6, 2012

I am very happy with the car seat we ordered my daughter, but I would have preferred being warned that it was back ordered before I finalized my purchase, rather than finding out a few days later. I did order on a Saturday so the delay isn't really...

 
 
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