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TennisExpress Report Card & Customer Reviews

Ratings Report Card

TennisExpress

Rated by
1,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 91%
Neutral - - -
Negative - - 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 14, 2012

I really love doing business with TennEx. Great company!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 10, 2012

I find it very easy to do business with you & staff.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Madame Butterfly, Apr 29, 2012

Quentin was extremely knowledgeable in directing me toward a new shoe brand, helpful in my selection of eyewear, and simply delightful in his manner to converse with over the phone. I also appreciate the phone rep who decided that Q was the person...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Trunk, Apr 28, 2012

Online ordering is very difficult on your site. The shopping cart will not accept items. I end out calling every time. It works out though, because they are so helpful and courteous.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 12, 2012

As usualy I received excelent service. I phoned my order into one of the store reps and picked up my order a couple hours later from the Houston retail store. I needed two rackets replaced for a tournment in Austin and they where identified and...
Overall Rating: 1  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 9  Customer Support
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by seainkmonth, Apr 9, 2012

Its the very first time they don deliver the same day, thats why I stopped using tennis-warehouse.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mike B, Mar 26, 2012

I've already told our Club's pro about how great this company handles their demo program.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Feb 28, 2012

Item (tennis raquet) was discontinued so I was pleased to find it in your inventory,and better yet it was unexpectedly discounted as well.

 
 
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