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Luggage Base Report Card & Customer Reviews

Ratings Report Card

Luggage Base

Rated by
5,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 96%
Neutral - 6% 3%
Negative - - 1%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by YK at Los Angeles, Nov 28, 2009

The products are great. I just found out that only the 26" luggage is spinner and the 21" luggage is just a regular luggage. However all the sets is great and just as I need
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 26, 2009

So far I am pleased with the rapid delivery and the product appears satisfactory
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, Nov 25, 2009

I think it is important to make clear on the website during the finalization of shipping method that a signature is required and that there is no Monday delivery

Luggage Base has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by joy, Nov 25, 2009

Loved the ease of ordering and the product
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by beanieq, Nov 24, 2009

very quick delivery; product as described, even better than i had anticipated.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by gm, Nov 21, 2009

Shipping was very good, and product was great as well!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Pat, Nov 20, 2009

Very impressed with product and service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bobbie, Nov 18, 2009

outstanding
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by ROSCOE, Nov 17, 2009

I am still not happy that freight was charged on the initial order.

Luggage Base has posted a response to this review.  Read full review

Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 4  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 9, 2009

It took a few days before the product was actually shipped. I made another web purchase from a different company for the same item at the same time and the other companies shipment arrived a full week ahead of Luggage Base and it came by regular...
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