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Heartland America Report Card & Customer Reviews

Ratings Report Card

Heartland America

Rated by
10,000 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.3Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 89% 85%
Neutral 9% 6% 6%
Negative 5% 5% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by jackfister55, Nov 25, 2009

Reliable and inexpensive merchandise, fast shipping, and very good customer service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Stoney, Nov 25, 2009

Very Good
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by smacklin44, Nov 24, 2009

I have not received a $10 rebate instruction on a previous order. So far I am not pleased with this since I have been a long time customer.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by sdBev, Nov 23, 2009

Sorry for not responding sooner. I was really pleased with my purchase and I like to provide positive response anytime it is appropriate.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by tyson, Nov 23, 2009

The performance of the product has not lived up to what I expected
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 7  Customer Support
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by Bruce1234, Nov 23, 2009

Item turned out to be back ordered and after 5 weeks (promises that it would be received and shipped shortly), I contacted Heartland customer service and they substituted a similar (but better quality) item and it was shipped when they said it would.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Green Day, Nov 22, 2009

I have ordered manny times from Heartland . This Store has nice stuff. I shop buy things from Heartland America because I find good deals and Mostly the products/items are of good quality. Customer service is just (right on) .
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 22, 2009

Some items are gifts wo I haven't used them yet but I'm happy with their appearance and condition.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Russ "09", Nov 20, 2009

Ordered A DVD/VCR Combo. It Got Here & It Didn't Work. Sent It Back To Heartland America. Saw Another One & Asked If They Would Exchange It, & Charge My C.Card For The Difference. They Said Yes. I Got The Same DVD/VCR Combo Back A Few Weeks Later.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mmcric, Nov 20, 2009

I already have recommended Heartland America to a couple of friends. Their prices seem very good and they have a wide range of products.
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