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Heartland America Report Card & Customer Reviews

Ratings Report Card

Heartland America

Rated by
25,000 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 88% 86%
Neutral 6% 5% 5%
Negative 11% 7% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Randy M, May 18, 2012

Heartland shipped quickly and purchase actually arrived sooner than I expected. The antenna that I purchased worked great. I went from 4 channels to 47. Great product, great pricing
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by ALLEN, May 16, 2012

I AM STILL WAITING FOR MY ORDER DATED 5/8/12. NOT REC'D YET.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by CCW, May 16, 2012

These slip-on shoes were just what I needed, they are a little narrower than I expected with the term "Wide" attached to them. But I suppose that compared to other shoes in this style they are wide enough.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 14, 2012

I received my product on time and it was what I ordered.
Overall Rating: 1  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 3  Customer Support
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by johnboy, May 13, 2012

sent an apparently used product w/o instructions or warranty, when a new one was advertised. poor quality control. initally poor, non-responsive customer service which improved when i was prepared to go up the chain of command and file complaint...
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 12, 2012

not arrived yet
Overall Rating: 6  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 12, 2012

Convenient way to try out products, though quality is lacking. In this instance, I have not yet got the transmitter to work, it is clearly second hand and the operating and set up instructions do not describe the unit delivered. The receiver seems...
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by ktm1229, May 12, 2012

this is the first time I,ve returned an item purchased from your co.and re-reading the cat. it was my mistake in the first place to order it.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 11, 2012

ordered 2 fans 1 came complete one came missing hardware
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 10, 2012

I can usually find products at Heartland America that are not available at other places. Your prices are better than most places I have shopped.
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