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123Ponds.com Report Card & Customer Reviews

Ratings Report Card

123Ponds.com

Rated by
5,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 93%
Neutral - 6% 3%
Negative - - 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by NCRoger, May 23, 2012

Good experience. Will use again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

Oddball size, you had it, free shipping made all the difference. Looks great. Will buy again.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 21, 2012

Great product and good service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by catlady, May 15, 2012

I have done business with this company several times in the past and they have alway been courteous and helpful when I had questions about what product would best meet my needs. My order usually arrives several days before the promised date of...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 15, 2012

This was by far the most awesome onine shopping experience I have ever had.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bob, May 10, 2012

Product ordered was as expected....on time...and at a saviangs.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Tom - Chicago, May 8, 2012

very professional
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 9  Customer Support
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by c c pete, May 3, 2012

Only problem was with shipping info - You said 2 to 4 days, and it took 8 days1
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Apr 20, 2012

I returned the first product I purchased but didn't rec credit. The second one I purchased was still the wrong part and it broke when I tried to insert it in the pump.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 6  Customer Support
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by Clownfish, Apr 17, 2012

It would have been nice to know that the 3 bulkhead fittings for my Savio F200 filter were included with the unit, as I ordered 3 extras instead. However, it's nice have backups in case I need them. The filter has some inherent issues with how well...
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