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Textbooks.com Report Card & Customer Reviews

Ratings Report Card

Textbooks.com

Rated by
25,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 95% 94%
Neutral - 2% 3%
Negative - 3% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Garden4Rabbit, Nov 28, 2009

It arrived right on schedule. I am happy to receive my textbooks. Thank you.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by d-mac, Nov 27, 2009

thank you
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by WHO ME, Nov 23, 2009

THANK YOU.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Oby, Nov 19, 2009

I was pleasesd with the ontime delivery
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by candycanefield, Nov 18, 2009

This website is a blessing to me bacause the prices are competitive , the oders are top quality and the delivery is on time with reminders.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 15, 2009

The items are competitively priced and arrive on time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Kelso, Nov 14, 2009

My miracle book! I ordered it late one afternoon and got an email that it had been shipped the next morning. Checked progress on UPS Tracking noticed it was "out for delivery". It was on my doorstep by 3:00 PM the day after ordering.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Mackert, Nov 13, 2009

Ordering was a breeze and the used books I purchased exceeded my expectations. Wish there were more then 3 I would have bought them.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 12, 2009

Purchase went fine.
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 11, 2009

I have had no bad experiences with this company.
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