Walmart.com Report Card & Customer Reviews

Ratings Report Card

Walmart.com

Rated by
25,000 customers

  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.3On Time Delivery
  • Customer Support: 8.1Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - 82% 84%
Neutral - 12% 10%
Negative - 6% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 24, 2012

Always a pleasure to shop with you
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by bb, Apr 24, 2012

A Curious site -- A couple of times local resources were searched for only to be not available.
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by JFG1953, Apr 24, 2012

Nice "ship to store" option
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by gretch803, Apr 24, 2012

The number of times I've ordered from Walmart on line have have gone very well so I have no complaints. Price is well documented, ordering easy and delivery has been very reliable.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Sharon, Apr 24, 2012

WalMart carries, then doesn't carry, then carries items I am looking for. When WalMart has them, they are the best price, but I can't depend on them when I need the item.
Overall Rating: 7  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by SIB, Apr 24, 2012

Wal Mart has good prices but that is pretty much pointless if you never receive the order. I have shipped site to store 2 times and my purchase was lost both time. I will not give them a third chance.

 
 
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