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Walmart.com Report Card & Customer Reviews

Ratings Report Card

Walmart.com

Rated by
25,000 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.1Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 7.5Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - - 83%
Neutral - - 4%
Negative - - 13%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 2  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 12, 2009

Ship-to-store did not work well. e-mail notification of item arrival not sent. Several days after expected arrival we checked on the web site to track the item, and found that it had arrived in the store almost a week prior.
Overall Rating: 10  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

The material of the product was not clearly stated in the description. The description stated that I would be getting a black oak entertainment center, when in reality, it was just particle board with a black "covering", or paint.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

IS THE BEST LOWER PRICES
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: null  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Oct 12, 2009

We shop at Walmart Mexico; different situation than US: less variety, higher prices, and quality of customer support largely dependent upon familiarity with Spanish.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 12, 2009

I didn't buy from Wal Mart online, it was in store, and the only problem I had was that every time I buy this product it costs more than the time before. (dog food)
Overall Rating: 5  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: null  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Oct 12, 2009

I hate WalMart and avoid it when I can. It has cllosed small businesses. It is staffed by a bunck of uneducated people when you can find one on the floor. There is no senior parking. Some of us need more help than mothers with babies.
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: null  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, Oct 12, 2009

Most csa are not helpful and hide in lanes to avoid you asking them for help. Check out is VERY slow and few lanes open. Almost a nightmare.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

I don't enjoy shopping for necessities, but Wal-Mart makes it as quick and painless as possible. The store is light, aisleways are wide enough, the wait in line to pay is sometimes a little long but I don't go when I'm pressed for time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

I GET EVERYTHING I NEED AT ONE STORE
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 12, 2009

Wal Mart pricing is good, but sometimes the quality is not the greatest.

 
 
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