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Men's Wearhouse Report Card & Customer Reviews

Ratings Report Card

Men's Wearhouse

Rated by
2,500 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 81% 88% 89%
Neutral 8% 6% 3%
Negative 12% 6% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Doc, May 24, 2012

The smalls are now huge and I think I have to send my whole order back! This is unexceptable by my standards. If this is the case I can no longer order from Menswarehouse.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 24, 2012

Always highly satisfied.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by tony g., May 24, 2012

I continue to be satisfied with my purchases. The quality and value are great.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 9  Customer Support
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by Jeff, May 22, 2012

The ordering process was great but nothing ever said I needed to be home when the delivery is made. Most people that order hundreds of dollars in clothing tend to work business hours which means they aren't home for UPS deliveries so it's extremely...
Overall Rating: 4  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 5  Customer Support
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by Edward, May 22, 2012

first bad experience with mens warehouse. wasnt happy with the shirts I ordered. I have been dropping a lot of weight, and wanted to try their XXL vs big and tall XXL, and was trying to figure out which would be best. The website was not helpful,...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Butch, May 21, 2012

Excellent shopping experience. I would recommend adding information on the website as to the tailoring option(s), and the process customers need to go through. I did receive a timely response to that question, so customer service gets an "A" from me.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by tejasphil, May 21, 2012

No one at the store could tell me that the suit I wanted was Searsucker. Therefore I ordered another, cheaper suit which required me to purchase the coat and pants sperate. The items, to my eye, do not match. Very disappointed for I would of...
Overall Rating: null  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by nursingu2000, May 21, 2012

ORDERED PRODUCT THAT WAS SCHEDULED TO BE AT LOCAL STORE BY GRADUATION DATE. WENT To STORE THE DAY BEFORE, AND ALTHOUGH THEY HAD THE PRODUCT IN stock, THEy sTATED my ORDER HAD NOT ARRIVED, SO I WAS OUT OF LUCK. SINCE THE PRODUCT HAD BEEN CHARgeD FROM...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by John, May 21, 2012

I appreciate the great sale price deals on many of your items. I am also most appreciative of the wide variety and selection you have in the BIG and TALL section of your on line merchandise as well as many of your store locations. I liked this...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 20, 2012

Well done. Painless...
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