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VintageTub.com Report Card & Customer Reviews

Ratings Report Card

VintageTub.com

Rated by
5,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.2On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 50% 86% 82%
Neutral - - 4%
Negative 50% 14% 13%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 15, 2012

I have already recommended this site to numerous people. I appreciate the honesty of the ratings to ensure that I got the exact product that I expected. i.e. Acrylic clawfoot tub
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by KEN B., May 8, 2012

PLUMBING IS IN. TILE IS BEING LAID. TUB SHOULD BE SET IN PLACE THIS WEEK.THANKS,KEN B.
Overall Rating: null  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 9  Customer Support
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by crees, May 7, 2012

Overall very satisfied. Delay occurred in getting order from supplier, but once received from supplier Vintage delivered quickly and on shedule.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 27, 2012

Great products at an awesome price!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Al K, Apr 25, 2012

Everything went smoothly from start to finish.Every question was answered and follow up support was the best.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Fred, Apr 22, 2012

The packaging foam used to protect the tub may have worked well to protect the tub, but it took us FOREVER to unpack and was a huge mess to clean up. Perhaps you could let people know how to unpack easier with this method of packaging. If there is...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Apr 4, 2012

Very nice products. Pictures in catalog very accurate of product's quality.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Apr 2, 2012

The product we ordered was fine.However packaging was the cause of our claim.With alittle bit of comunication(very friendly and polite)Problem solved.Yes i would buy from them again.
Overall Rating: 3  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, Mar 30, 2012

I placed the order and expected to receive it within two weeks. I got an e-mail two weeks after the order date that the item had just been shipped and I have not yet received it. I was pleased with the selection on-line but am not pleased with the...

VintageTub.com has posted a response to this review.  Read full review

Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 29, 2012

Original order was out of stock but replacement order was fulfilled very smoothly.
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