OfficeMax Report Card & Customer Reviews

Ratings Report Card

OfficeMax

Rated by
625,000 customers

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 88% 89% 88%
Neutral 3% 3% 4%
Negative 9% 8% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Nov 28, 2009

I have nothing to add at this time
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Ang Gree, Nov 28, 2009

You canceled my valid order and didn't bother informing me for more than a day. By the way, a computer-generated price which YOU regret is not the same as a typographical error, as you proudly claim. You have lost my trust and my business.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Nov 28, 2009

so bad
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Nov 28, 2009

Never will purchase from OfficeMax again. This is the worst online shopping experience ever. Suspect scam for obtaining credit card information.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by princetondog, Nov 28, 2009

The startup went ok, I think. A few words in lieu of just pictures wuold have been helpful to me.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by lee, Nov 28, 2009

quicker service then expected, but very expensive shipping cost!!!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ruth Ann, Nov 28, 2009

I haven't seen the order tracking feature, so I'm not sure when orders will be delivered. However, my orders have always been delivered within 2 or 3 days, so I'm happy about that.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Nov 28, 2009

I placed the order. OfficeMax canceled the order days later using some execuse noone believes. OfficeMax then offered me to purchase the same product at twice the price.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Phil, Nov 28, 2009

Dissappointed in how difficult it always is to get into the Office Max Website.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 28, 2009

Order arrived faster tham I had expected. Very pleased with product and service.
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