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OfficeMax Report Card & Customer Reviews

Ratings Report Card

OfficeMax

Rated by
700,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 91% 91%
Neutral 2% 2% 3%
Negative 10% 7% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Working at rest., May 19, 2012

Great chair! Great price! On time!
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Larry, May 19, 2012

In general the ordering experience was good, efficient and served my needs, I am disappointed in the quality of the product delivered based on the description and pictures on the web site though.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

Slow to ship. I switched to OfficeMax due to dissatisfaction with Staples who delivered 1 business day after purchase. Delivery from OfficeMax took 3 days.
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

One box of the sheet protectors had been opened (the inside plastic wrap was missing), but otherwise my purchase was complete, delivered in a timely manner and met my expectations.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
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by Aufklarung, May 18, 2012

Your order tracking system needs to be adopted by Newegg. my new guts for my computer never made it to me.
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 3  On time delivery
Customer Support: null  Customer Support
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by dodie, May 18, 2012

was not ablevto track. recieced too late in the evening
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by not happy, May 18, 2012

Not happy with the Max Perk rewards: we re-cycle takes forver to get reward points: Also all cupon's are for purchase $100 to $150. I think you havecut back on your rewards and cupons.
Overall Rating: 4  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Mentos, May 18, 2012

The Mentos I ordered are either a sub-standard product or very old. Two out of the three packages I ordered were open and the Mentos were loose in the package. The quality of the Mentos is definitely sub-standard. However, I needed them for a...
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, May 18, 2012

I ordered two printer cartridges for my Canon printer. It took just over two days for these items to be delivered. When they did arrive I found one of the cartridge boxes to have been almost crushed. While the cartridge itself was not damaged, I was...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 18, 2012

great service
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