Home > OfficeMax

OfficeMax Report Card & Customer Reviews

Ratings Report Card

OfficeMax

Rated by
625,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.2Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 89% 88%
Neutral 3% 3% 4%
Negative 9% 8% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
Read full review

by Online Shopper, Nov 28, 2009

I have nothing to add at this time
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
Read full review

by Ang Gree, Nov 28, 2009

You canceled my valid order and didn't bother informing me for more than a day. By the way, a computer-generated price which YOU regret is not the same as a typographical error, as you proudly claim. You have lost my trust and my business.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
Read full review

by Online Shopper, Nov 28, 2009

so bad
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
Read full review

by Online Shopper, Nov 28, 2009

Never will purchase from OfficeMax again. This is the worst online shopping experience ever. Suspect scam for obtaining credit card information.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
Read full review

by princetondog, Nov 28, 2009

The startup went ok, I think. A few words in lieu of just pictures wuold have been helpful to me.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by lee, Nov 28, 2009

quicker service then expected, but very expensive shipping cost!!!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Ruth Ann, Nov 28, 2009

I haven't seen the order tracking feature, so I'm not sure when orders will be delivered. However, my orders have always been delivered within 2 or 3 days, so I'm happy about that.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
Read full review

by Online Shopper, Nov 28, 2009

I placed the order. OfficeMax canceled the order days later using some execuse noone believes. OfficeMax then offered me to purchase the same product at twice the price.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
Read full review

by Phil, Nov 28, 2009

Dissappointed in how difficult it always is to get into the Office Max Website.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Nov 28, 2009

Order arrived faster tham I had expected. Very pleased with product and service.
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for