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OfficeMax Report Card & Customer Reviews

Ratings Report Card

OfficeMax

Rated by
700,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 92% 91%
Neutral 3% 2% 3%
Negative 9% 6% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by Z, May 23, 2012

I don't think that pens should have needed to be signed for. Took a lot more work to get it delivered.
Overall Rating: 5  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 2  On time delivery
Customer Support: null  Customer Support
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by SteveK, May 23, 2012

I chose Office Max because the website indicated the product was available. If I had been told the truth abbout availability and being drop shipped it would have madw a huge difference.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Rich, May 23, 2012

Thank's
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 23, 2012

Chris was very helpful
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Al, May 23, 2012

Very satisfied with the experience! Top notch product. With a name like Scotch it has to be good!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by John, May 22, 2012

I found OfficeMax is reliable and the price is reasonable.Also the customer service is excelent.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Sis, May 22, 2012

Thank you so much for your prompt and courteous service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

email address should be: suew@hibbardcaldwell.com . This msg wound up in junk mail on the domain.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 22, 2012

ink sent to me was old type of cartridge, did not work in my printer. I took it to the local Office Max and they exchanged it, telling me that HP had changed their cartridges and I was sent the old ones. They were great, but confused about why I was...
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 22, 2012

Office Max sends far too many e-mails. I regret that I gave you my e-mail.
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