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Staples Report Card & Customer Reviews

Ratings Report Card

Staples

Rated by
1,000,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 95% 94%
Neutral 2% 2% 2%
Negative 3% 3% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 20, 2009

This will be a good experience as long as the rebate comes through on time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Sukiloo, Nov 20, 2009

I ordered on a Tuesday at 3pm and received it Wednesday at 10:30am. Couldn't believe it!!
Overall Rating: 4  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: null  On time delivery
Customer Support: 4  Customer Support
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by jeasha, Nov 20, 2009

I did not receive one of the items, the picture frame I was supposed to get for free. I will never order again from Staples.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by ad, Nov 20, 2009

Printer was all I expected it to be. Easy to set up and good quality.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by alice, Nov 20, 2009

I was not clear on how the "ink drop" program worked. Your online customer service responded promptly, and I received the envelopes right away.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Marsha N, Nov 20, 2009

I only use Staples for my office supplies.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by KY Mag, Nov 20, 2009

I really like the camera. I've been wanting a new camera and I really wanted a Kodak. This one filled all my wants. Thanks for the bargain price and the quality camera.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Carrie, Nov 20, 2009

It was quick and easy to order them on line and I appreciate the quick delivery.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by fghj, Nov 20, 2009

Always good product, good value, good selection.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by lottie, Nov 20, 2009

Everything is fine and the material arrived quickly.
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