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EssentialApparel.com Report Card & Customer Reviews

Ratings Report Card

EssentialApparel.com

Rated by
10,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 89% 89%
Neutral 2% 3% 4%
Negative 11% 8% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by SockCrazy, Nov 27, 2009

I have purchased the same product at a Stride Rite shoe store and I think the quality (weight of the knit in the sock) was a little better.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Bill, Nov 27, 2009

This was the only place I could find this product. Very fast service.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Nov 26, 2009

I placed my order Oct 6th, the item ended up on back order. I was told it would ship 7-10 days. My order didnt ship until Oct 30.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by O E Reidel II Delaware, Nov 26, 2009

I am always pleased with Essential Apparel.Thank You!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Nov 25, 2009

Impressed with a previous order that was sent in wrong size and customer was great to work with
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Momo, Nov 24, 2009

My purchases are a gift of clothing so I haven't had a chance to see if they fit yet. Hopefully I will not need to try out your customer service for a return.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Garu, Nov 23, 2009

This is the first time that I have used Essential Apparel. Initially, I was looking for the best price on some Levi Jeans and ultimately ended up on their website. The price was within reason, the service was fast and I am pleased! Garu
Overall Rating: 5  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 23, 2009

I ned to return a 2x Duofold undershirt for exchange to a medium. Order # 798823
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Toppop, Nov 23, 2009

I selected the wrong size. I returned the original item this morning, 11-23-09. Hopefully I will receive the new item soon.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by KailaKai, Nov 23, 2009

My husband uses only certain shorts and it's hard to find the cordory op. The shipping is also very reasonable. I don't know why more stores don't use the flat rate boxes to make it easier for the people who have to order online
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