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GameFly - Game Rental Report Card & Customer Reviews

Ratings Report Card

GameFly - Game Rental

Rated by
100,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 96% 93%
Neutral - 1% 2%
Negative 3% 3% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 9  Customer Support
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by crossbowboy98, May 24, 2012

this is the gamming sit ever
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 24, 2012

The order did not work, an unreadable error. I don't understand why Gamefly didn't test their product before sending it to their customer.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Hejuco, May 23, 2012

Awesome service, Great value!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

I love how the used games that I purchase come complete are always in great condition.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Jay, May 23, 2012

Should have varity of new and older game for ps3 and xbox360
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Dew, May 23, 2012

I think that you have came up with the greatest thing around. You have saved my so much money that all I want to say is THANK YOU. Having your games to rent instead of buying and find out that they suck, and then not getting your money back, just...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BURNT TOAZDT, May 23, 2012

Keep up the good work !!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by redjacket, May 23, 2012

The games came in actual game cases, which is cool. And awesome budget prices. I had the games within 3 days of order. Awesome!
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by briank73, May 23, 2012

Game came on time and in condition as promised. Would be helpful to get a tracking number though to see when item will be delivered instead of having an "expected" delivery date.
Overall Rating: 3  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 1  Customer Support
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by Yuppers, May 22, 2012

Customer Support did not assist me and treated me rudely.

GameFly - Game Rental has posted a response to this review.  Read full review

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