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Road Runner Sports Report Card & Customer Reviews

Ratings Report Card

Road Runner Sports

Rated by
25,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.9Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 92% 93%
Neutral 1% 3% 3%
Negative 2% 5% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Beth, Dec 1, 2009

I use Road Runner sports when I don't have time to get to a larger city to get shoes. I like the New Balance- and locally they only carry the cheap ones without enough support etc for me.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by edosales, Nov 30, 2009

Roadrunner Sport is the best way to buy shoes for runners...!!!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 10  Customer Support
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by coco**nuts, Nov 30, 2009

john was very helpful with my order --- as far as when it will be getting to me.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 30, 2009

Joined VIP club and enjoyed the savings + free shipping.
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 29, 2009

I will not recommend RRS to others because they charged my credit card without authorization to renew my VIP membership.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Nov 28, 2009

Manufactorere keep on dropping favorite shoes
Overall Rating: 2  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 28, 2009

The item I ordered was not in stock; however that was not reflected in the on-line advertisement and catelog. The message I received said my inconvenience would be reconciled if I called the customer support number. I'd like a 50% off coupon. Thank...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by MarkD, Nov 27, 2009

Great service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by jk, Nov 27, 2009

Very happy to find the shoes I need at a lower cost.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 27, 2009

I do not want to get this each time- appreciate that you want feedback but do not want to have to do this.
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