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The PajamaGram Company Report Card & Customer Reviews

Ratings Report Card

The PajamaGram Company

Rated by
75,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 94% 94%
Neutral 4% 3% 3%
Negative 4% 2% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by de, Nov 30, 2009

I wish there had been free shipping on my original order of over $300.00
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 4  Customer Support
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by Grammie, Nov 30, 2009

I was disappointed with the lack of knowledge from the customer service person as to how to handle my return. Also would have liked a pre-paid return shipping label.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Dusty, Nov 28, 2009

All the pajamas were veery nice.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Patty P, Nov 28, 2009

I received a PJgram for a birthday present. I thought this was such a unique and wonderful gift that I have since purchased gifts for other people.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 1  Customer Support
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by Shawn, Nov 26, 2009

I called to see how to order pajama bottoms and tops that were not a matching size like XL and L instead of XL and XL. The response was I don't know????
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 23, 2009

The pajamas were too stiff and too small. The size diagram indiated my size, but still were cut small. Also received some body mist and the quality of that could have been better as well.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by sharon, Nov 23, 2009

This item was sent to a friend and she just loved the packaging and the softness of her pajamas!
Overall Rating: null  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 23, 2009

It is an unique product delivery, which is special the first time one receives the gift. Possibly work on more different types of packaging or less expensive.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Wrangler, Nov 20, 2009

Delivery was one day late. I was told I would get a discount if I mentioned Section 610 Sport Radio Houston. I mentioned the Radio program but recieve no such discount. I am satisfied, have ordered from PG before and probably will again in the...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Chickaluna, Nov 20, 2009

The product was beautiful - I purchased it as a gift and the delivery of the item was great. The box and presentation of the product really fits the bill. Good promotion.
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