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Racks and Stands Report Card & Customer Reviews

Ratings Report Card

Racks and Stands

Rated by
1,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 94%
Neutral - - 1%
Negative - 9% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bruce333, Nov 23, 2009

Always exactly what I expect at a good price and fast shipping, thanks!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by rob, Nov 17, 2009

Unpacking instructions would have made it easier and much quicker to unpack.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Yo no mas, Nov 15, 2009

NO indication that these shelves had to be assembled: all other shelves on internet say this very plainly -- I was fooled into thinking they would arrive assembled.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 12, 2009

The website listed ten CD Towers in stock, but a week after I ordered the product Racks and Stands sends me an email saying that the product is on backorder. They are finally shipping the product on 11/13.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Liz, Nov 9, 2009

I was very pleased -- easy assemble and is great storage
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 4, 2009

Have not yet received my order. Order was placed on 10/13/09, it is now 11/4/09
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Donna, Oct 24, 2009

wAS EXACTLY WHAT WE WANTED.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Walt, Oct 23, 2009

A great store to deal with. We love the John Boos island we purchased. Thanks!
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by Bee, Oct 20, 2009

1 component was missing/wrong size in the sealed package I received. Component was replaced timely, thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 10, 2009

Instructions were very confusing.
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