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HP Direct Report Card & Customer Reviews

Ratings Report Card

HP Direct

Rated by
2,500 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 75% 94%
Neutral - - 4%
Negative 100% 25% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 4  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 19, 2012

Rude and inconsiderate staff
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by old guy, May 1, 2012

the instructions are vague and hard to follow
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by xBBear, Apr 11, 2012

Product was kinda broken, but I was able to repair it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by RubixCube, Apr 1, 2012

HP direct, in conjunction with their promotional discounts, is the best way to purchase ink. I've tried "re-manufactured" ink from several vendors and it's just NOT worth the hassle for me! Buy OEM.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Shutrbug, Mar 27, 2012

It was a very pleasant experience and I will use their website again
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Mpata, Mar 19, 2012

I have a lot of good things to write about HP Direct. HP Direct is just reliable to be brief and it is very comfortable to do business with.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 19, 2012

The subwoofer makes a static noise every now and then. It is distracting and annoying.
Overall Rating: 10  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by vern, Mar 15, 2012

I really like my bozes speakers from your company. The sound is so clear it like being in a theater sound. Thank you. Vernon
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 15, 2012

I love my new keyboard.......
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Mar 12, 2012

computer arrived with a defective video card - HP would only consider returning computer for inspection/repair -- about three more weeks without computer. Purchased a new video card locally
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