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Boscov's Report Card & Customer Reviews

Ratings Report Card

Boscov's

Rated by
2,500 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 85% 89%
Neutral - 4% 2%
Negative - 11% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Barrington, Nov 23, 2009

Excellent experience ordering from Boscov's. We are in the middle of a move and appreciated the promptness and accuracy of all items ordered. I will definately order from Boscov's again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by LayahsMom, Nov 22, 2009

In the past I have been hesistant to order on line, not knowing the quality of the product or company. Boscov delivered on all levels. I will definitly use them again!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 22, 2009

I was very satisfied with the website and the ability to find the items I needed. Furthermore, I was really impressed with the delivery time.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by Ginger, Nov 21, 2009

I ordered several things from you and one of my items was the wrong thing. I ordered an oval tablecloth but you shipped and oblong. Luckily it worked well enough that I kept it.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Dawn, Nov 21, 2009

I had ordered three items and at the time of purchase all three items were available. I was later notified one was shipped and the other two were out of stock. This led into reordering in a different style and paying s+h twice. Everything else was...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mac, Nov 19, 2009

Great experience.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by triplet grandma, Nov 18, 2009

I purchase products online but never have received the order as fast as I did with Boscov's. It was easy shopping and checking out.
Overall Rating: null  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 18, 2009

Have not given the giafat yet.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lucinda7, Nov 18, 2009

department stores carrying quality merchandise are still appreciated by most consumers. Boscov's is the best!
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Vegas Gal, Nov 13, 2009

enjoy shopping online...love their selection of items
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