Boscov's Report Card & Customer Reviews

Ratings Report Card

Boscov's

Rated by
50,000 customers

  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 75%
Neutral - - 15%
Negative - - 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Phyllis, Jul 16, 2019

Excellent products and very easy to order items.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jul 16, 2019

Good prices
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by bernie, Jul 16, 2019

Like your website. Return to a store or multiple stores don’t like
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Boscov'sFan#1!, Jul 16, 2019

Boscovs sells high-quality merchandise at low prices. And I like that I have the option of going to a physical store or buying online. The only area that needs improvement is the color descriptions for men's clothes are often unclear descriptive...
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Bonnie Lou, Jul 16, 2019

Pajama bottoms are a great material and wash great too ! So comfortable for this time of the year. I now have 3 pairs. Love them!!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by fritillary, Jul 16, 2019

Scrolling around on your page was very jumpy, making it hard to click on the merchandise I was interested in. Don't know if you can do anything about it, but it made the online selection more difficult.
Overall Rating: 6  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Mimi, Jul 16, 2019

I love shopping at a Boscov's store, not so much online. It was not that easy to order what I wanted and the delivery experience was AWFUL. When the items arrived, I was very pleased with them. The abundance of the products online was great, more...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Darius, Jul 16, 2019

I ordered online and it was quick and easy to order
Overall Rating: 6  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jul 16, 2019

I was some what disappointed that the slippers I ordered one sugar pink and one blue stripe did not arrive but instead arrived as both blue stripe. Customer service did respond almost immediately to apologize and removed the cost of one pair from my...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Yoya, Jul 16, 2019

Very satisfied with purchases. Although one or more items may not have been available in my size.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jul 16, 2019

I love the store and only buy online when the product is not available in my size or color in store. I love the variety of styles, the huge petite department, and the range of prices.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by David, Jul 16, 2019

I had previously worn out a pair of casual dress shoes, which I really liked a lot. I looked up the shoe style online and found that Boscov's offered them at a great price. My online shopping experience with Boscov's has been great! I am a...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Marilyn, Jul 16, 2019

I like the fact that when we placed an order at our new house we got a text to call. It shows that you protect us immediately if you notice a change. Thank you
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by none, Jul 16, 2019

They had plenty of items to choose from. Variety was important to me and they had it. Would have like maybe better photos of the items would have been helpful and a handlful more of rod pocket items would have been great.
Overall Rating: 7  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Penny, Jul 16, 2019

I checked the tracking information. Told me it was coming Fedex and kept changing dates, It actually came USPS. ???????? Took 4 days to get here.

 
 
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