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PCNation Report Card & Customer Reviews

Ratings Report Card

PCNation

Rated by
10,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 95% 91%
Neutral - 5% 2%
Negative - - 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Lynnpb, Nov 21, 2009

I did not respond to question about the product because I have not had a chance to open it and set it up. LB
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by LLC, Nov 14, 2009

First time I have ordered from PCNation. Very pleased with the transaction, and would use PCNation in the future and recommend to others.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 10, 2009

a good first experience
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 10  Customer Support
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by Walter, Nov 9, 2009

My item was backordered, so I didn't get it as soon as I hoped. Once they got it, I received it in a timely manner. Otherwise, I was happy. I'd suggest - if something is backordered - to indicate that and an expected timeframe on the ordering...
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by lf, Nov 9, 2009

Quick, quick, quick!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by GWJ, Oct 20, 2009

This is the third time I have ordered from PCNation and have bee satisfied with all three purchase experiences.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 4  Customer Support
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by keno, Oct 15, 2009

Customer service manager did not take responsibility for my satifaction. Blames it on Sony. I did not place an order with Sony. My order was to PCNation and PCNation should have taken responsibility for my satifaction.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 3  Customer Support
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by Ed, Oct 13, 2009

I purchased speakercraft items and the web site indicates you are an authorized dealer but the speaker craft web site indicates you are not an authorized dealer. Neither speakercraft or PC nation had any additional information when contacted.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Deb, Oct 12, 2009

Best price found on GPS. Looked around at many different places.
Overall Rating: 7  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 3  Customer Support
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by Lee, Oct 10, 2009

I tried to explain the problem, but your 255 character limit which you don't let us know about until after its been exceeded and the submit button pressed made that impossible. So let's just say that, like you, they aren't upfront about everything.
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