DERMAdoctor.com Report Card & Customer Reviews

Ratings Report Card

DERMAdoctor.com

Rated by
10,000 customers

  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 80% 90% 91%
Neutral 20% 10% 7%
Negative - - 2%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Dec 4, 2009

I did not receive all the items in each 3 piece kit that I bought. There was one piece missing out of each kit. Customer service asked me to complete one kit and send one back, where they would replace the missing pieces from that one.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by mg, Nov 21, 2009

always good service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Connie, Oct 5, 2009

Great products!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Sep 20, 2009

Just perfect, thanks!! :)
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Sep 16, 2009

The product sounded great, but unfortunately does not work on my skin. After paying $5 to have it shipped, I now have to pay again to have it returned.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Sep 16, 2009

From an ecological viewpoint, I wish products came with less packaging (i.e., bottle inside a box).

 
 
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